Frequently Asked Questions

Everything you need to know about your Box Menswear order.

How do I choose the right size for Box Menswear products?

We recommend checking our comprehensive Size Guide available on each product page. Our underwear and apparel are designed for a snug, athletic fit; if you prefer a looser feel, we suggest ordering one size up.

What is your return policy?

Due to hygiene reasons, underwear and swimwear can only be returned if they are unopened in their original packaging with all tags attached. Other apparel items can be returned within 30 days of delivery.

How long does shipping take?

Domestic orders typically arrive within 3-5 business days. International shipping times vary by location but generally take 7-14 business days. You will receive a tracking number as soon as your order leaves our warehouse.

What materials are used in your underwear?

We use premium, high-quality fabrics including soft-touch cotton blends, breathable bamboo, and high-performance spandex to ensure maximum comfort, durability, and a flattering fit.

Are your packages discreet?

Yes, we value your privacy. All orders are shipped in plain, unmarked packaging that does not explicitly mention the contents, ensuring a discreet delivery to your doorstep.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various 'Buy Now, Pay Later' options like Klarna and Afterpay depending on your region.